ABOUT US & FAQ

Bounce and Play Hire is Brisbane’s go-to destination for high-quality, fun-filled jumping castle rentals. Whether you’re planning a birthday party, school event, or corporate gathering, we provide a wide range of vibrant and safe inflatable castles for all ages. With professional delivery, setup, and pick-up, we ensure a hassle-free experience, so you can focus on having fun. At Bounce and Play Hire, we pride ourselves on customer satisfaction and making your event a memorable, bouncing good time!

FAQ

1. What areas do you service?
We proudly service Brisbane, the Sunshine Coast, and the Gold Coast. Whether you're hosting an event in the city, by the beach, or in the hinterland, we’ve got you covered!

2. How do I book a jumping castle?
Booking is easy! Simply give us a call, send us an email, or use our online booking system to reserve your jumping castle. Let us know your event date, location, and any specific requirements, and we'll handle the rest.

3. How much does it cost to hire a jumping castle?
Prices vary depending on the size of the castle and the duration of the hire. Contact us for a personalized quote based on your event needs.

4. Are the jumping castles safe?
Absolutely! All our jumping castles are fully insured and regularly inspected to meet safety standards. Our team also ensures each castle is securely set up to guarantee a safe, fun experience for everyone.

5. How long can I hire a jumping castle for?
We offer flexible hire durations! Typically, you can hire a castle for a half-day or full-day. For longer events, just let us know, and we’ll accommodate your needs.

6. Do you deliver and set up the jumping castles?
Yes! Our team delivers, sets up, and packs down your jumping castle at no extra charge. We take care of everything, so you can relax and enjoy the fun.

7. Is there a minimum hire period?
Our minimum hire period is typically 4 hours, but we can adjust depending on your event. Contact us to discuss your specific needs.

8. Can the jumping castles be used in all weather conditions?
Our castles are suitable for most weather conditions, but we recommend not using them in extreme winds or heavy rain. If bad weather is forecasted, we’ll work with you to reschedule or offer alternatives.

9. Do I need to provide power?
Yes, we require access to a standard power outlet to run the blower. If a power source is not available at your venue, we can provide a generator for an additional charge.

10. Are there any restrictions on where the jumping castle can be set up?
We recommend setting up the jumping castle on a flat, grassed area. We can also set up on hard surfaces like concrete if required, but we’ll discuss any safety considerations with you beforehand.

11. What happens if there’s damage to the castle?
We take great care in maintaining our equipment, but if any damage occurs due to improper use or negligence, there may be an additional charge for repairs. We’ll go over all safety instructions with you to ensure everything runs smoothly!

12. How far in advance should I book?
To ensure availability, we recommend booking at least 2–3 weeks in advance, especially during peak seasons like school holidays or weekends.

Have another question? Please don’t hesitate to contact us at contact@bounceandplayhire.com